:root{--green:#25d366;--green-dark:#128c7e;--teal:#075e54;--chat-bg:#efeae2;--bubble-out:#d9fdd3;--bubble-in:#fff;--ink:#111b21;--muted:#667781;--border:#e2e8f0;--bg:#f1f5f9;--card:#fff;--primary:#4f46e5;--danger:#dc2626;--warn:#d97706;--ok:#16a34a}*{box-sizing:border-box}html,body{color:var(--ink);background:var(--bg);margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif}a{color:var(--primary)}button{cursor:pointer;font-family:inherit}.landing{max-width:720px;margin:0 auto;padding:64px 24px}.btn{border:1px solid var(--border);color:var(--ink);background:#fff;border-radius:8px;padding:8px 14px;font-size:14px;font-weight:600}.btn:hover{background:#f8fafc}.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn-primary:hover{background:#4338ca}.btn-ok{background:var(--ok);border-color:var(--ok);color:#fff}.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff}.btn-warn{background:var(--warn);border-color:var(--warn);color:#fff}.btn:disabled{opacity:.5;cursor:not-allowed}.badge{text-transform:capitalize;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:700;display:inline-block}.badge.pending_review{color:#92400e;background:#fef3c7}.badge.approved{color:#166534;background:#dcfce7}.badge.rejected{color:#991b1b;background:#fee2e2}.badge.validated{color:#166534;background:#dcfce7}.badge.voucher{color:#5b21b6;background:#ede9fe}.badge.sticker{color:#1e40af;background:#dbeafe}.badge.recipe{color:#92400e;background:#fef3c7}.badge.non_winner{color:#475569;background:#f1f5f9}.badge.not_processed{color:#94a3b8;background:#f1f5f9}.login-wrap{background:linear-gradient(135deg,#4f46e5 0%,#7c3aed 100%);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{text-align:center;background:#fff;border-radius:16px;width:100%;max-width:380px;padding:36px 32px;box-shadow:0 20px 60px #0000004d}.login-logo{font-size:44px}.login-card h1{margin:8px 0 4px;font-size:22px}.login-card p{color:var(--muted);margin:0 0 20px;font-size:14px}.login-card input{border:1px solid 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h1{margin:0;font-size:24px}.tabs{gap:8px;margin-bottom:16px;display:flex}.tabs button{border:1px solid var(--border);background:#fff;border-radius:8px;padding:8px 16px;font-size:14px;font-weight:600}.tabs button.active{background:var(--primary);color:#fff;border-color:var(--primary)}.toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:16px;display:flex}.toolbar input,.toolbar select{border:1px solid var(--border);border-radius:8px;padding:8px 12px;font-size:14px}.toolbar input[type=search]{min-width:220px}.toolbar .tb-label{color:var(--muted);font-size:13px;font-weight:600}.toolbar .spacer{flex:1}.info-banner{color:#1e3a5f;background:#eff6ff;border:1px solid #bfdbfe;border-radius:12px;flex-direction:column;gap:8px;margin-bottom:16px;padding:14px 18px;font-size:13px;line-height:1.5;display:flex}.info-banner em{font-style:normal;font-weight:600}.danger-zone{background:#fef2f2;border:1px solid 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8px;font-size:12px}.reason-templates{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.reason-chip{border:1px solid var(--border);background:var(--bg);color:var(--ink);cursor:pointer;border-radius:999px;padding:6px 12px;font-size:13px;transition:background .12s,border-color .12s}.reason-chip:hover{border-color:var(--muted);background:#fff}.reason-chip.active{background:var(--teal);border-color:var(--teal);color:#fff}.row{align-items:center;gap:8px;display:flex}.detail-grid{grid-template-columns:130px 1fr;gap:6px 12px;margin-bottom:16px;font-size:14px;display:grid}.detail-grid .k{color:var(--muted);font-weight:600}.chat-log{background:var(--chat-bg);border:1px solid 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