:root{--green:#25d366;--green-dark:#128c7e;--teal:#075e54;--chat-bg:#efeae2;--bubble-out:#d9fdd3;--bubble-in:#fff;--ink:#111b21;--muted:#667781;--border:#e2e8f0;--bg:#f1f5f9;--card:#fff;--primary:#4f46e5;--danger:#dc2626;--warn:#d97706;--ok:#16a34a}*{box-sizing:border-box}body,html{margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--bg)}a{color:var(--primary)}button{font-family:inherit;cursor:pointer}.landing{max-width:720px;margin:0 auto;padding:64px 24px}.landing h1{font-size:32px;margin-bottom:8px}.landing p{color:var(--muted);line-height:1.6}.landing .cards{display:grid;grid-template-columns:1fr 1fr;grid-gap:16px;gap:16px;margin-top:32px}.landing .card{display:block;padding:24px;border-radius:14px;background:var(--card);border:1px solid var(--border);text-decoration:none;color:var(--ink);transition:transform .1s,box-shadow .1s}.landing .card:hover{transform:translateY(-2px);box-shadow:0 8px 24px rgba(0,0,0,.08)}.landing .card h2{margin:8px 0 4px}.landing .card span{color:var(--muted);font-size:14px}.btn{border:1px solid var(--border);background:#fff;border-radius:8px;padding:8px 14px;font-size:14px;font-weight:600;color:var(--ink)}.btn:hover{background:#f8fafc}.btn-primary{background:var(--primary);border-color:var(--primary);color:#fff}.btn-primary:hover{background:#4338ca}.btn-ok{background:var(--ok);border-color:var(--ok);color:#fff}.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff}.btn-warn{background:var(--warn);border-color:var(--warn);color:#fff}.btn:disabled{opacity:.5;cursor:not-allowed}.badge{display:inline-block;padding:2px 10px;border-radius:999px;font-size:12px;font-weight:700;text-transform:capitalize}.badge.pending_review{background:#fef3c7;color:#92400e}.badge.approved{background:#dcfce7;color:#166534}.badge.rejected{background:#fee2e2;color:#991b1b}.badge.validated{background:#dcfce7;color:#166534}.badge.voucher{background:#ede9fe;color:#5b21b6}.badge.sticker{background:#dbeafe;color:#1e40af}.badge.recipe{background:#fef3c7;color:#92400e}.badge.non_winner{background:#f1f5f9;color:#475569}.badge.not_processed{background:#f1f5f9;color:#94a3b8}.sim-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#075e54,#128c7e);padding:24px}.phone{width:100%;max-width:420px;height:86vh;max-height:820px;background:var(--chat-bg);border-radius:24px;overflow:hidden;display:flex;flex-direction:column;box-shadow:0 20px 60px rgba(0,0,0,.35)}.phone-header{background:var(--teal);color:#fff;padding:14px 16px;display:flex;align-items:center;gap:12px}.phone-header .avatar{width:40px;height:40px;border-radius:50%;background:var(--green);display:flex;align-items:center;justify-content:center;font-size:20px}.phone-header .title{font-weight:700}.phone-header .subtitle{font-size:12px;opacity:.8}.phone-header .reset{margin-left:auto;background:hsla(0,0%,100%,.15);border:none;color:#fff;border-radius:6px;padding:6px 10px;font-size:12px}.chat-body{flex:1 1;overflow-y:auto;padding:16px 12px;display:flex;flex-direction:column;gap:8px;background-image:linear-gradient(hsla(0,0%,100%,.4),hsla(0,0%,100%,.4))}.bubble{max-width:78%;padding:8px 12px;border-radius:10px;font-size:14px;line-height:1.4;white-space:pre-wrap;word-wrap:break-word;box-shadow:0 1px 1px rgba(0,0,0,.08);position:relative}.bubble.in{align-self:flex-start;background:var(--bubble-in);border-top-left-radius:2px}.bubble.out{align-self:flex-end;background:var(--bubble-out);border-top-right-radius:2px}.bubble.system{align-self:center;background:#fff7d6;font-size:12px;color:#7a6a1f;text-align:center}.bubble .time{display:block;font-size:10px;color:var(--muted);text-align:right;margin-top:4px}.bubble img{max-width:100%;border-radius:8px;display:block}.bubble.rtl{direction:rtl;text-align:right}.quick-replies{display:flex;gap:8px;padding:0 12px 8px;flex-wrap:wrap}.quick-replies button{background:#fff;border:1px solid var(--green);color:var(--green-dark);border-radius:999px;padding:8px 16px;font-size:13px;font-weight:600}.composer{display:flex;align-items:center;gap:8px;padding:10px 12px;background:#f0f0f0}.composer textarea{flex:1 1;border:none;border-radius:18px;padding:10px 16px;font-size:14px;outline:none;resize:none;font-family:inherit;max-height:120px;line-height:1.4}.composer .icon-btn{width:42px;height:42px;border-radius:50%;border:none;background:var(--green);color:#fff;font-size:18px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.composer .icon-btn.attach{background:var(--muted)}.composer .icon-btn:disabled{opacity:.5}.typing{align-self:flex-start;background:#fff;padding:10px 14px;border-radius:10px;font-size:13px;color:var(--muted)}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#4f46e5,#7c3aed);padding:24px}.login-card{background:#fff;border-radius:16px;padding:36px 32px;width:100%;max-width:380px;box-shadow:0 20px 60px rgba(0,0,0,.3);text-align:center}.login-logo{font-size:44px}.login-card h1{margin:8px 0 4px;font-size:22px}.login-card p{color:var(--muted);font-size:14px;margin:0 0 20px}.login-card input{width:100%;border:1px solid var(--border);border-radius:8px;padding:11px 14px;font-size:15px;margin-bottom:12px}.login-card .btn{width:100%;padding:11px;font-size:15px}.login-error{background:#fee2e2;color:#991b1b;border-radius:8px;padding:8px 12px;font-size:13px;margin-bottom:12px}.admin{max-width:1280px;margin:0 auto;padding:24px}.admin-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px;flex-wrap:wrap;gap:12px}.admin-header h1{margin:0;font-size:24px}.tabs{display:flex;gap:8px;margin-bottom:16px}.tabs button{border:1px solid var(--border);background:#fff;padding:8px 16px;border-radius:8px;font-weight:600;font-size:14px}.tabs button.active{background:var(--primary);color:#fff;border-color:var(--primary)}.toolbar{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-bottom:16px}.toolbar input,.toolbar select{border:1px solid var(--border);border-radius:8px;padding:8px 12px;font-size:14px}.toolbar input[type=search]{min-width:220px}.toolbar .tb-label{font-size:13px;color:var(--muted);font-weight:600}.toolbar .spacer{flex:1 1}.info-banner{background:#eff6ff;border:1px solid #bfdbfe;border-radius:12px;padding:14px 18px;margin-bottom:16px;display:flex;flex-direction:column;gap:8px;font-size:13px;color:#1e3a5f;line-height:1.5}.info-banner em{font-style:normal;font-weight:600}.danger-zone{margin-top:28px;border:1px solid #fecaca;background:#fef2f2;border-radius:12px;padding:16px 18px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.danger-zone strong{color:#991b1b}.danger-zone p{margin:4px 0 0;font-size:13px;color:#7f1d1d;max-width:640px}.stat-row{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:16px}.stat{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:14px 18px;min-width:130px}.stat .n{font-size:24px;font-weight:800}.stat .l{font-size:12px;color:var(--muted)}.table-wrap{background:var(--card);border:1px solid var(--border);border-radius:12px;overflow:auto}table{width:100%;border-collapse:collapse;font-size:13px}td,th{padding:10px 12px;text-align:left;border-bottom:1px solid var(--border);white-space:nowrap}th{font-weight:700;color:var(--muted);position:-webkit-sticky;position:sticky;top:0}tbody tr:hover,th{background:#f8fafc}td .actions{display:flex;gap:6px}td .actions button{padding:5px 10px;font-size:12px;border-radius:6px;border:1px solid var(--border)}td .actions button:disabled{opacity:.45;cursor:not-allowed}.locked{font-size:12px;font-weight:600;color:var(--muted);white-space:nowrap}.link-btn{background:none;border:none;color:var(--primary);font-weight:600;padding:0;text-decoration:underline}.empty{padding:40px;text-align:center;color:var(--muted)}.modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.5);display:flex;align-items:center;justify-content:center;padding:24px;z-index:50}.modal{background:#fff;border-radius:14px;max-width:560px;width:100%;max-height:88vh;overflow:auto}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border)}.modal-header h3{margin:0}.modal-header .close{background:none;border:none;font-size:22px;color:var(--muted)}.modal-body{padding:20px}.modal-body textarea{width:100%;border:1px solid var(--border);border-radius:8px;padding:9px 12px;font-size:14px;font-family:inherit;resize:vertical}.modal-footer{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--border)}.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);background:#111827;color:#fff;padding:12px 20px;border-radius:10px;font-size:14px;font-weight:600;box-shadow:0 8px 28px rgba(0,0,0,.3);z-index:100;cursor:pointer;max-width:90vw}.toast.ok{background:var(--ok)}.toast.err{background:var(--danger)}.modal-body img{max-width:100%;border-radius:8px}.modal-body .pdf-link{display:inline-block;padding:12px 20px;background:var(--bg);border-radius:8px}.prize-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));grid-gap:14px;gap:14px}.prize-card{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:16px}.prize-card h4{margin:0 0 10px}.prize-card .bar{height:8px;background:#eef2ff;border-radius:999px;overflow:hidden;margin:8px 0}.prize-card .bar>div{height:100%;background:var(--primary)}.prize-card .nums{display:flex;justify-content:space-between;font-size:12px;color:var(--muted)}.field{margin-bottom:12px}.field label{display:block;font-size:13px;font-weight:600;margin-bottom:4px}.field input{width:100%;border:1px solid var(--border);border-radius:8px;padding:8px 12px;font-size:14px}.row{display:flex;gap:8px;align-items:center}.detail-grid{display:grid;grid-template-columns:130px 1fr;grid-gap:6px 12px;gap:6px 12px;font-size:14px;margin-bottom:16px}.detail-grid .k{color:var(--muted);font-weight:600}.chat-log{background:var(--chat-bg);border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:6px;max-height:280px;overflow-y:auto}.legal-header{background:linear-gradient(135deg,var(--teal),var(--green-dark));color:#fff;padding:44px 20px;text-align:center}.legal-header .legal-brand{font-size:13px;letter-spacing:2px;text-transform:uppercase;opacity:.85;margin:0 0 8px}.legal-header h1{margin:0;font-size:28px}.legal-main{max-width:820px;margin:-24px auto 48px;padding:40px;background:var(--card);border:1px solid var(--border);border-radius:14px;box-shadow:0 6px 24px rgba(0,0,0,.06);line-height:1.7}.legal-main .legal-updated{color:var(--muted);font-size:14px;margin:0 0 24px}.legal-draft{background:#fff7e6;border:1px solid #f0d999;color:#7a5a00;padding:12px 16px;border-radius:8px;font-size:14px;margin:0 0 28px}.legal-main h2{font-size:19px;color:var(--teal);margin:30px 0 8px}.legal-main li,.legal-main p{margin:0 0 12px}.legal-switch{display:inline-block;margin-top:12px;font-weight:600;text-decoration:none}.legal-footer{text-align:center;color:var(--muted);font-size:13px;padding:0 20px 44px}.legal-rtl{direction:rtl;text-align:right;font-family:Segoe UI,Tahoma,Noto Naskh Arabic,Arial,sans-serif}@media (max-width:640px){.legal-main{margin:-16px 12px 32px;padding:24px}.legal-header h1{font-size:23px}}